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Member Number: Logon to CU OnLine by entering these two fields. Then click on ACCESS MY ACCOUNT to begin authentication.
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Internet Explorer Users: If you are using Internet Explorer 11 and higher, adding to your Compatibility View Settings allows CU OnLine to work properly. Click TOOLS, then click COMPATIBILITY VIEW SETTINGS and should be in the ADD THIS WEBSITE box. Then click the ADD button.
Warning: Unauthorized access or use or attempts to access this secured web site are prohibited and a violation of Federal Law.
Security: Regularly changing your password will help deter unauthorized logins. Once you log in, locate the padlock icon (below EXIT button) on the ACCOUNT SUMMARY screen or click on the SECURITY> PIN/PASSWORD buttons and follow the instructions to change your E.T. PIN and password.
Timeouts: During periods of heavy usage, CU OnLine will automatically shorten the duration of your session. Using CU OnLine during a low usage period may lengthen the duration of your session.
Insurance Information: TruGrocer Federal Credit Union savings accounts are insured to at least $250,000 and backed by the full faith and credit of the United States Government National Credit Union Administration (NCUA), a U.S. Government Agency. An additional $250,000 of savings protection is provided by Excess Share Insurance (ESI), a private deposit insurer.
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